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Customer support

The client service department assures that all our clients are getting most of our software. They provide consultations, hot-line support and trainings which can be held either in our training center or at the client’s offices.

Remote support

If you have any questions or if you want to settle a training, please contact the client service:
download this program.
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After instalation, open Teamviewer and send email with ID and password (generate with software Teamviewer). We connect to you and we will solve the problem.

If you have a question, contact our technical support

HOT-LINE (8:00–16:30 SEČ)

Tel.:(+420) 225 301 444
E-mail: hotline@lerach.cz
Skype:lerach_hotline

Technics:

David Štromajer
Roman Holub

Unavailable Customer Support

During public holidays in the Czech Republic the customer support department is unavailable. Specifically, in these days of the year:

day holiday
January 1 New Year’s Day
March / April Good Friday
March / April Easter Monday
May 1 Labor Day
May 8 Liberation Day
July 5 Saints Cyril and Methodius Day
July 6 Jan Hus Day
September 28 St. Wenceslas Day (Czech Statehood Day)
October 28 October Independent Czechoslovak State Day
November 17 Struggle for Freedom and Democracy Day
December 24 Christmas Eve
December 25 Christmas Day
December 26 St. Stephen’s Day (Czech: ‘The Second Christmas Day’)